1 background of the operation
Nowadays ,as the information highly developed, the requirement of enterprises and private client for the collection, delivery, arrangement is higher and higher to improve their working efficiency.
With the merits of accuracy ,fast and safe ,the fax plays an important role in the work of enterprises and private office . But compared with other information tools ,the development of fax is lagged behind to some extent , which encounter enterprises and privates with various problems when using it .
1, waste of resources;
2, purchase large number of fax equipment and other fax materials;
2,not convenient to preserve and enquire the fax document.
4, low efficiency
5, uncertainty about the secret of fax
……
In face of these problems, the mode of DreamFax operation is a efficient way to solve the problem of information of middle-small enterprises fax business.
DreamFax is the most needed , emergent and best-sale operation business both in China and abroad .So the aim of the DreamFax is to improve the competitive ability of the operation enterprises via efficient advertisement , and then to promote the DreamFax business during the terminate clients.
The system of the DreamFax operation will obey with the construction principle of “ unified plan, unified standards, unified design, unified invest, unified building, unified managing”, adopting good software product, executing according to the standards of “ advance, direction, adaptation ,consideration, generation, variable scale”. Also ,it conform with the principles as followings:
l DreamFax system is the new operation system aiming at the fax business, it is unified handle, unified certify, unified manage by the operation platform.
l The system bear directly the business of the terminate clients’ DreamFax business, owning the capacity of a high stability, reliability and safety.
l The system has a good manageable nature, a stable managing interface, easy to operate ,and also the maintenance staff can make up their own operation mode.
l The system has a good nature of extending in order to enlarge if necessary, and the extending will not effect the current using and the normal operation of net system .
l The system can guarantee the terminate clients with the accurate delivery and receive fax, and provide with simple ,convenient, and operatable user interface to ensure a good helping system .
l The clients can save a lot of office cost like fax equipment and material for the terminate users. Also the clients can enjoy the modern fax office mode of real-time delivery and reception, preservation , enquiry and mobility.
l The project make full use of the currently various resource of the operating business, providing the current users with fax service, promoting the profiting capability, enforcing the enterprises’ ability of opening and defending the cliental resource , improving the cliental inclination
l Through the integration of the DreamFax and the current business system , it can strengthen the popularity of the DreamFax
Either the private users or the enterprise users, they can go into the DreamFax operating platform, using the accordant fax , for example, sending and receiving fax, defending personal information, arranging the communicative information, enquiring the fax material, enquiring the fax fee, etc.
The DreamFax platform can combine the Internet with the PSIN efficiently. The platform receive the duty from IE, client, and then finish the sending and receiving fax through special fax route.
The DreamFax system makes allowance for the stability , recovery , management, extend, and convenience to provide the operating enterprises with rational arrangement , daily system maintenance, system data backup, and also the good system extending capacity and update processing.
The DreamFax system provides with various procedure module, like server , board server, data server . Different procedure module is districted in several servers or in single server.
the base of the integration between the DreamFax system and the current operating platform.
1. Hardware condition: ensure the stable operation of the DreamFax and the current operating platform.
2. Net condition: ensure the DreamFax and the current operating platform in the same network , and the net can be fluent enough to reach a same bandwith.
3. Software condition : ensure the DreamFax and the current operating platform can provide with a good connecting system to guarantee synchronous data and the perfect integration of the system .
the related interface as followings :
1、the synchronous data
The synchronous data is to ensure the coexistence of the current enterprises or the users in the DreamFax, and the unify of the enterprise and the users’ data. At the same time ,it can ensure the current operating platform can operate according to the users.
2、unified certification
Based on the synchronous data, a unified certification is done to the current operating platform and DreamFax system, that can save the current operating enterprises the trouble of landing again in the DreamFax.
3、synchronous numbers
The DreamFax guarantee the users to use the directed number and dial directly the number plus the extensive number to receive numbers. If the users need to receive the fax , it must distribute the users with directed number or directed number plus the extensive number.
4、synchronous fee
In order to unify the fee platform of the operating enterprise’s current platform DreamFax system, the fee data of the DreamFax system should be synchronized to the pointed clearing platform, that can give convenience to the users for unified preservation.
5、the interface of the business
Besides the interfaces above, the DreamFax business also provide with the standard WEBSERVECE interface, including the sending and receiving fax, gaining the fax notes, and so on . That can provide the other systems with direct sending and receiving fax , instead of using the page of DreamFax system.
The external interface of the DreamFax provide the users with the landing, exiting, sending fax, receiving fax interface, using the webservice method.
Through the integration of the current operating platform and the DreamFax system, the system manager can directly add the DreamFax enterprises and users based on the current operating platform ,and can book the DreamFax service on the current operating platform, give the users the right of sending and receiving fax.
The current operating platform can be strengthened largely owing to the DreamFax operating platform, providing the users with a more wholesome solution, enforcing the competitive ability of the current operating business .
The internet fax system provides the operation enterprises with an operable value-added service platform which can provide the perfect management function such as all the user’s data management, inquiry, system's monitoring and so on, and it can simultaneously also provide convenient fax-receiving and sending function and fax data management function for the end- user.
15.1.1 Module function introduce
In order to increase the maintainability and maneuverability of the internet fax system, the system will establish different program modules according to different functions to increase the procedure maintainability, security and stability.
1. Fax Server is the core fax module of the fax server, and it mainly cooperates with the Fax Board Server to finish the assignment and adjustment of the fax tasks and the automatic sending and receiving of the fax.
2, Fax Board the Server, the board card server, can drive the facsimile board card to finish the fax sending and receiving tasks of the Fax Server.
3. Fax Messenger Server mainly provides facsimile messenger informing service for the users, and so when the users receive mew faxes, it can inform promptly, and can receive the hint on whether the fax is received or not.
4. The Fax Web Server based on IIS can connect the client browser and the server TCP/IP, helping the clients to receive and manage fax though standard browser.
5. Fax FaxAccountor can record the transmission information in details, provide automatic fee-calculation function and provide rich cost inquiry and statistics function.
6. The function of Fax Document Server is to change the users’ submission like Word/Excel/RTF/Html/Txt/Pdf to standard facsimile form document (TIFF)
7. Fax Administrator is mainly used in system disposition management, advanced option settings and the charging rate settings.
8. Fax Monitor Server in mainly used in the surveillance of the system operation condition and the communication lines.
Moreover, according to the specific requirements of the operation enterprises, it can add modules to adapt to the service demands of the operation enterprises. For instance:
1. Fax Email Gateway may provide transformation service of the Fax To Email. 2. Fax SMS Gateway may provide Fax short message notice service.
3. FaxManage provides the super managers with management interface, user’s data maintenance, meal management, number management and so on.
4. WebClient provides the interface for the end-user’s management and for receiving fax.
15.1.2 Introduction of the system function
15.1.2.1 Sending fax
The internet fax platform usually uses two usual ways to send fax, which is Client, WEB Client. Sending fax has the following functions:
1, sending fax fixed timely
2, sending fax in group
3, when there is failure in fax-sending, resend the fax.
4, automatic producing fax page eyebrow and page foot and transmitting.
5, intelligent queue scheduling function
15.1.2.2 Receiving fax
The internet fax system may automatically send the received fax to the staff's fax mailboxes and the Email mailbox. The fax receiving person may receive and check fax through internet fax platform like Client, WEB Client, Email, and so on.
1, browsing fax document
2, receiving and transmitting fax
3, the fax-receiving reminder
15.1.2.3 Self-defined sound receiving and sending
Fully taking use the function of the voice facsimile card, each end-user can set up humanized voice greetings for his/her fax system, and send fax to the receivers though detailed voice guidance, which can add accuracy and security to facsimile reception.
15.1.2.4 Multi-grades user manages
The system divides the users into different types, which mainly includes: Super user, ordinary system manager, business agent, enterprise manager, normal user. It gives different jurisdiction to different users.
15.1.2.5 Automatically send many kinds of documents
The documents it supports to send mainly include: usualy used documents like doc, xls, pdf, html, rtf, txt, jpg and so on.
15.1.2.6 Fax viewer facsimile browser
Through Fax Viewer, the facsimile browser, the users can preview facsimile document when sending or receiving fax, they can also use Fax Viewer to conveniently examine and edit fax. You may carry on the edition on the fax documents and then send or transmit them to other people.
15.1.2.7 Email Gateway
The internet fax system, Email Gateway, can combine the existing Email managers of the internet fax system and net communication to enable the users to send/receive fax through Email.
15.1.2.8 Web Client
The users of the Web client side of the internet fax system can send, receive and manage the fax documents though browser.
Web client side considers conforming to the HTML open standards in its designation, and the Web client side of the internet fax system does not have the problem of cross-platform compatibility. The user can receive fax in Windows, Macintosh, UNIX or any other platforms that support Web browsers.
15.1.2.9 Receiving fax though EMAIL
After it receiving the fax sending to the users, the internet fax system will send the fax in the form of appendix to the mailbox of the users, and main text of the mail records the receive time and other related information.
15.1.2.10 supporting fax extension transmission
When sending fax, is you know that the opposite party uses extension beforehand, you should add the fax extension number behind the fax number of the opposite party and use a symbol of “+” or many symbols of “,”to separate, realizing extension fax transmission.
15.1.2.11 compatible with all kind of fax signal and agreement
The fax server of the internet fax system uses the world known intelligent fax board card-NMS/Dialogic as the formidable hardware support of fax server.
Fax code: support the ITU-TSS suggested MH, MR, with MMR coding mode. Fax receiving and sending correspondence regulations: Conforms to the T.30 suggestion of ITU-TSS.
Speed: the supported maximum speed is 33600, and can support v.17, v.27, v.29, v.34.
15.1.2.12 monitoring the working state of the server
With the internet fax monitoring side, you can observe the state of all fax channels now, monitor the current fax task, and carry on management and operation to all the tasks. When there are breakdowns, the system has corresponding warning demonstration.
15.1.2.13 fax user management
The system manager can carry on establishment and management to the use privileges of all the departments or users, and it can add or amend the user material momentarily. The multi-grade establishment of the internet fax system conforms to the management characteristics of the organizing agencies of the current big company.
15.1.2.14 fax diary
The internet fax will record the detailed reception and transmission information in the server's database for the later inquiry. The server side can provide fax inquiry function to help the fax manager to promptly understand the fax reception and transmission condition.
15.1.2.15 statistical report
In the internet fax statistical report, the manager can carry on statistics on the fax reception situation and make reports if it is necessary, so that it can facilitate the control and the management
15.1.2.16 dialing control function
In the internet fax system, when the users send fax, it can carry on discernment on whether the users have related dialing right (domestic long-distance call, international call) to carry on the.
15.1.2.17 fax switchboard/extension telephone function
The internet fax system support to change the users’ calling number to the users’ switchboard, it takes use the way of hanging many extension to carry on fax transmission and reception. After the users open its extension telephone function, the switchboard can be used as the fax number to receive and send fax.
15.1.2.18 manage the storage space of the fax users
The internet fax system can provide fax storage space for the users and automatically change the storage space according to the request, and the spatial size may be changed by the system manager through the background system.
15.1.2.19 the internet fax self-service interface management
The internet fax system provide the user manager with the internet fax self-service interface management, and the user manager can setup extension number, as well as jurisdiction relations of the users, the extension number and the storage space.
15.1.3 System charging scheme
15.1.3.1 Function expense
1. Number monthly rent
The internet fax system can use the way of monthly rent of the definition direct dialing number and the extension number, and gathers the rent every month.
2 package monthly rent
The internet fax system support the self-definition package, each definition package user can use the functions like the fax box of usable space, quantity of a group fax sending, size of the sending files, and so on.
15.1.3.2 Use fee
1. Charging according to actual length of time
Because the destination of the sending fax of the enterprise user is different (local call, long-distance call, international call), it charges the use fee according to the actual length of time of the sending fax.
2. Charging according to virtual length of time
The users of the same enterprise can send faxes mutually, but they do not pass the corresponding PSTN network and will not produce actual length of time, and at this time, you can decide fee for transmission to carry on virtual time charging, and if the fee rate is zero, it will not count the expense.
15.2 features list of system software
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Feature
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Feature description
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Send fax
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Many sending measure
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Use three normal measure send fax, such as client, WEB Client and Email
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send fax with timing
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Send fax according with the time which specified by client
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Fax mass
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No matter client or WEB Client, all of them are support fax mass. One operation can send the fax to many different places.
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fax failure and automatic re-send
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When because line busy or no answer lead to fax failure, the system will automatic re-send the fax according to the setting time.
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automatically generate fax cover and send
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When send the fax, the sender can choose fax cover which advanced. System will attach the related information to fax cover such as time, subject, sender, receiver, number of receiver.
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intelligent queue scheduling function
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The system contains intelligent scheduling module, the user submit operation (can choose sending level and time sending time), the system will according to the level and sending time to automatic queue
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check sending fax status
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No matter client or WEB Client, the user can check sending fax status under the page content
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Receive fax
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automatically receive by many measures
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Fax Client，WEB Client或Email接收和查看传真。The received fax can be sent to the fax mail of user. Fax receiver can receive and check fax by Fax Client，WEB Client or Email
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fax document browser
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Both Fax Client and WEB Client can browse fax content, edit fax theme and fax content
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Check and transmitted fax
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Receiver can check fax easily, meanwhile, can transmit fax to any other
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receiving fax tip
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The system provide Client Messager and WebClient Messager, the two basic way of receiving fax tip, to remind the fax receiver receive new fax
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automatically send many kinds of documents
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Use Fax WebClient or Email sending fax, just make the fax as attachment (such as doc, xls, pdf, html, rtf, txt, jpg) and send to ZteFax. These documents will be automatically transfer fax in the server and send out
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address list management
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User can build a personal address list in the server. Server can provide fax number and documents import/ export feature, such as outlook, csv, excel
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fax header management
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User can send the header or footer of fax by itself.
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fax editor
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client can edit fax document (such as insert text, add comment, add signature, stamp seal)
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fax download
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User can log on fax system and download directly, or use client program to download fax.
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15.3.1 the basic requirement of the equipment
the typical DreamFax is usually comprised of three servers.
1 board server: set up fax board and managing procedure to realize the equipment managing , finish the connect of the telecom trunk and control fax routes.
2 applying server: set up the interface applicable for all the users and manager in the DreamFax servers , and realize the sending and receiving function of the DreamFax.
3 Data server: set up SQL SERVER 2000/2005 enterprise data system( preserve all the data in the applying system )
The three servers work together at the same time .But in order to meet the increase of the business , the mode of adding boards and the increase of several trunks can be done in the board server, also it is possible to enforce the capacity of applying servers, add the recording mode to strengthen configuration of the servers.
15.3.2 parameters of the fax board
support the 32/64 bites, 3.3/5v voltage, PCI2.2 standard PCI-X slot, parameter of the fax board:
length of the board:35cm， height of the board:11cm
supported interface:
RJ45interface、BNJ interface
15.3.3 E1 the parameter requirement of the fax routes.
DreamFax system require no special PSTN exchanging equipment , the connected rout is the standard E1 route:
1、provide the ISDN PRI signaling protocal
2、the checkup of the closing CRC
3、the type of interface, point to point
4、route support DID
5、Route send the being-called information
6、the parted terminate adopt to the NT mode.
15.3.4 the hardware working condition requirement
1 working condition
2 exchanging electricity:90 264 V AC (47 63 Hz)
3 working temperature：（single 、anti-rock system）：5°C to 35°C（41°F to 95°F），correspondent humidity 10% to 90%， anti-frozen ， highest temperature of humid ball 27°C（anti-frozen）
4 anti-working temperature(single, anti-rack system)：-40°C to 65 °C（-40°F to 149°F），highest correspondent humidity 93%，anti-frozen，highest temperature of humid ball 38°C
5 Altitude(working)（single 、anti-rock system）：highest 3000 meters，when it is 500 higher ; under the highest conditional temperature ,the temperature drops 1°C every 500meters higher
6 Altitude( not working)（single 、anti-rock system）highest 12000 meters
7 noise：the highest power of the sound is lower than 83dB under 24°C
8 power
Dual redundant、hot plug power ， highest exchanging output：550 W。
The DreamFax adopts to the special route to connect with PSTN to communicate with the traditional fax.
15.4.1 the construction of the net connecting with the fax routes
connecting instruction:
1) Connecting fax route: the board server establish fax board, each connect with the programmable exchanger via special routes.
2) users’ net connecting: users connect with the Internet via ISDN or special net.
3) users’ fax connecting: connect with the current operating programmable exchanger to send and receive fax via the twisted pair to connect PSTN net
4) Internet connection: enter the system firewall via IP route.
5) Internet exchanger: adopt to the full-duplex 1000M copper to connect with Ethernet.
6) LAN exchanger: use full-duplex 1000M between LAN exchangers.
7) the system upholding’s terminal connection : use full-duplex 10 M/100M/1000M to adopt to the connection between copper and Ethernet.
8) servers clustering connection: use full-duplex 100M/1000M copper and Ethernet to connect with the net exchanger.
15.4.2 the system software and the data design
the DreamFax system adopt to the Windows 2003 Server operating system, standard business data Sql server 2000/2005. The construction conforms with the standard of international computer language coding . According to the net condition in Beijing, we suggest the system software and data configuration use the schemes as follows :
applying server:：setup Windows 2003 Server operating system realize DreamFax applying platform，。
board server ：setup Windows 2003 Server operating system，setup fax board, operate the DreamFax board service
data server ：setup Windows 2003 Server operating system，the database is Sql server 2005。
TELEGRAPHY PROJECT